![]() Questions? Contact us via email or phone at 080. ![]() Your customer number can be found in your account under "Order History". Just make sure to please write your customer number on the Collect+ label in "Ref Box". If you don't see your pre-paid return label, you can request a new label through the Sparkling Customer Care. If you lost your original Sparkle Saver's Plan box, you can use any other box as long as your used gas cylinders are packed securely. If we do not receive your empty gas cylinders within 30 days* of your most recent order, we will charge you £10 per cylinder that is not returned. Please return your last set of gas to us by the end of your plan date.
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